l89i Full Terms and Conditions
Please read these terms and conditions carefully before using the l89i platform. This document establishes the legal agreement between you and l89i.
Introduction and Applicability
Important: These terms and conditions ("Terms") govern all aspects of using the l89i online gaming platform ("Platform"). By registering with l89i or using the platform, you are considered to have fully read, understood and accepted these terms and conditions.
l89i ("we", "our", "platform") provides an online gaming service for users in Bangladesh. These terms and conditions form a legally binding agreement between you ("member", "user") and l89i.
All l89i services — including slot games, live casino, sports betting, cricket betting and other gaming products — are operated under these terms and conditions. We reserve the right to change these terms and conditions at any time, and changes will take effect as soon as they are published on the website.
If you object to any part of these terms and conditions, please stop using the l89i platform and contact our support team.
Account Eligibility and Registration
Registration Eligibility
To register with l89i, you must meet the following requirements:
- You must be at least 21 years of age.
- You must be a resident of Bangladesh and legally able to participate in online gaming.
- You may only have one account in your name.
- You must provide accurate and complete personal information.
- You must not have been previously banned from l89i.
Account Security
You are fully responsible for the security of your account. The following must be strictly observed:
- Never share your login credentials with any third party.
- Use a strong password and change it regularly.
- Notify us immediately if you notice any suspicious activity.
- Always log out after using your account.
- Using another person's account is strictly prohibited.
Identity Verification
l89i reserves the right to carry out an identity verification process ("KYC"). We may request a national identity card, passport or other valid documents at any time. Withdrawals may be delayed until verification is complete. Providing false information may result in account termination and forfeiture of deposited funds.
Deposit and Withdrawal Policy
Deposit Terms
- The minimum deposit amount is ৳100 (per method).
- Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
- Deposits are generally credited instantly.
- Deposited funds may only be used for legitimate gaming activity.
- Third-party payments are not accepted — deposits and withdrawals must be made through the same person's account.
- Using the platform for money laundering or fraud is strictly prohibited.
Withdrawal Terms
- The minimum withdrawal amount is ৳1,000.
- Withdrawals are generally completed within 5 to 30 minutes.
- Account verification must be completed before withdrawals can be made.
- Withdrawals must be made through the same method used for the deposit.
- Withdrawals may be subject to restrictions while an active bonus is in progress.
- l89i reserves the right to suspend withdrawals in cases of suspicious activity.
Bonus and Promotion Terms
Welcome Bonus
l89i offers new members a 120% bonus on their first deposit up to ৳10,000. This bonus is subject to the following terms and conditions:
- Wagering Requirement: You must wager 25 times the bonus amount.
- To withdraw while a bonus is active, the full wagering requirement must be met.
- Each member may receive the welcome bonus only once.
- Attempting to claim the bonus through multiple accounts will result in account suspension.
- l89i reserves the right to modify or cancel the bonus program at any time.
- Bonuses cannot be transferred to another account.
VIP Program Terms
l89i's VIP program has three tiers:
- Bronze: Weekly cashback of up to 0.3%.
- Silver: Weekly cashback of up to 0.7%.
- Gold: Weekly cashback of up to 1.0%.
Advancement to a VIP tier depends on regular gaming activity and loyalty to the platform. l89i reserves the right to change the terms of VIP benefits.
Other Promotion Terms
General terms that apply to all promotional offers:
- Each promotion has a specific validity period.
- A member may not have more than one bonus active at the same time.
- No bonus may be converted to cash until the wagering requirement has been met.
- Winnings earned through bonus funds are also subject to wagering requirements.
- Attempting to obtain bonuses by fraudulent means is prohibited.
Gaming Rules and Fair Play
General Gaming Rules
All gaming activity on the l89i platform is conducted fairly and transparently. We work with trusted game providers — including PG Soft, Pragmatic Play, JILI, Spribe and other internationally recognised providers.
- All game outcomes are determined by a Random Number Generator (RNG) and are free from bias.
- If evidence of manipulation or cheating in game outcomes is found, the account will be terminated.
- The outcome of bets affected by software errors, technical issues or network disruptions will be reviewed.
- l89i reserves the right to set maximum bet limits.
- The use of any kind of bot, automated software or algorithm is strictly prohibited.
Sports Betting Rules
- All bets are final and binding.
- If a match is cancelled, the bet will be voided and the deposited amount will be refunded.
- If incorrect odds are published, l89i reserves the right to void the bet.
- If there are indications of match fixing, the relevant bets may be suspended.
- The same rules apply to all sports betting, including cricket (BPL, IPL, T20 World Cup, ICC events).
Live Casino Rules
- In live casino games, the dealer's decision is final.
- In the event of a disconnection, the outcome will be determined after the hand is completed.
- Games provided by Evolution Gaming and Ezugi follow their own respective rules.
- The use of offensive or inappropriate language in live chat is prohibited.
Prohibited Activities and Conduct
The following activities are strictly prohibited on the l89i platform. If such activities are detected, the account may be terminated, the balance forfeited and legal action may be taken.
Fraudulent Activities
- Opening an account using a false identity or information.
- Creating or operating multiple accounts.
- Forming organised groups to abuse bonuses.
- Using unauthorised software or systems to predict game outcomes.
- Attempting to breach the platform's security systems.
- Using the platform for money laundering purposes.
Unacceptable Conduct
- Harassing or intimidating other members.
- Being rude or offensive towards our staff.
- Spreading false information to damage the reputation of the platform.
- Exploiting system errors or programming bugs for personal gain.
- Committing any form of chargeback fraud.
- Helping minors open an account.
Privacy and Data Protection
Protection of Personal Information
l89i places the highest importance on protecting your personal information. We use SSL encryption technology to keep all your data secure. For more details, please read our Privacy Policy.
- Your personal information is used solely for the purpose of providing our services.
- Your information is not shared with third parties without a legitimate reason.
- All data relating to your account transactions is stored securely.
- We process financial information through secure systems.
Cookies and Tracking
l89i uses cookies to improve your browsing experience. By using the site, you consent to our cookie policy. We use cookies to manage your session, ensure security and save user preferences.
Limitation of Liability
l89i's Limitation of Liability
l89i will not be liable in the following circumstances:
- Interruption to a gaming session due to loss of internet connection.
- Errors in third-party software or services.
- Account information being compromised due to your own negligence or carelessness.
- Changes to services resulting from future legal or regulatory changes.
- Temporary service disruptions caused by unforeseen technical issues.
- Natural disasters, pandemics, or other unforeseeable circumstances.
However, l89i always makes every effort to ensure the security of your financial data, and our 24/7 support team is by your side for any issues.
Service Changes & Suspension
l89i reserves the right to change, suspend, or discontinue services at any time. If services are discontinued, every effort will be made to return balances. Temporary service interruptions may occur for routine maintenance, and no bets will be accepted during such periods.
Responsible Gaming Policy
Our Commitment to Responsible Gaming
l89i believes in responsible gaming. We support gaming for entertainment purposes only and are committed to raising awareness against gaming addiction. To learn more, please read our Responsible Gaming page.
- Only users aged 21 or above are permitted to use the platform.
- The option to set personal spending limits is available.
- Temporary breaks or self-exclusion requests can be made.
- If you notice signs of gaming addiction, please contact our support.
- We refer problem gamblers toward professional assistance.
Dispute Resolution Process
Complaints & Dispute Resolution
l89i takes every complaint seriously. Please follow the process below to resolve a dispute:
- Step 1: Submit your complaint through our 24/7 live chat support.
- Step 2: Send a detailed email to [email protected].
- Once a complaint is received, it will be reviewed and resolved as quickly as possible.
- In the case of complex disputes, the relevant account may remain suspended until the investigation is complete.
- l89i's final decision is binding on all parties.
Terms Amendment & Termination
Policy on Amending Terms
l89i reserves the right to change, revise, or update these terms at any time. For significant changes, we will make every effort to notify members accordingly.
Continuing to use the platform after any changes will be considered as your acceptance of the new terms. Therefore, it is advised to review this page regularly.
Account Termination Policy
You may contact us at any time to request account closure. Before closing your account, please ensure:
- All bets have been settled.
- Active bonuses have been cancelled or completed.
- Available balance has been withdrawn.
In the event of a terms violation, l89i reserves the right to terminate an account without notice.
Contact & Support
If you have any questions or need clarification regarding these terms and conditions, please contact us:
- Live Chat: Active 24/7 in Bengali.
- Email: [email protected]
- Hours: Available around the clock as per BST (UTC+6).
To learn about our other policies, please visit the Privacy Policy, Responsible Gaming, and FAQ pages.